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Trek Bicycle Store Racine's Guarantee

100% Satisfaction Guarantee

Satisfaction Guarantee

At Trek Bicycle Store Racine we stand behind EVERYTHING we sell. If you are not satisfied with your purchase for any reason, please return it within 30 days from purchase date and we'll gladly refund or exchange the item(s), whatever is most convenient to you. In return, we ask that returned item(s) be in resellable condition with the original packaging. Some restriction may apply. 

Price Match Guarantee 

Price Guarantee 

Trek Bicycle Store Racine realizes that everyone needs to make their dollars go as far as possible these days. With that, we want to ensure that you get the lowest prices available and offer a 30 day Price Guarantee. If you find the same product at a lower price within 30 days of your purchase, from us or another bicycle store located in our immediate marketplace, let us know and we will refund the difference. Some restrictions may apply.

Service Guarantee

New Bicycle Service Adjustments 

Every new bicycle sold here at Trek Bicycle Store Racine includes 120 days of free unlimited service adjustments. New bikes commonly have a "settling in period", causing your new bike to act, well, not so new anymore. When you notice it not performing like it did when you got it, simply bring it in, and we'll make the adjustments to get everything back in order. You can do this as often as needed within the time frame. Most bikes require 1 to 2 times of readjustmenting before being settled in; but rest assurred, if more is needed, we have you covered. We also do this while you wait ensuring you don't miss any riding opportunities!